Privacy Policy
Last updated: September 2, 2024
Terra Cuisines, located at Tomberg 1, 1200 Brussels, is responsible for processing personal data as outlined in this privacy statement.
Contact Information:
Tomberg 1, 1200 Brussels
+32 2 770 14 53
Personal Data We Process
Terra Cuisines processes your personal data because you use our services and/or because you provide it to us. Here is an overview of the personal data we process:
• First and last name
• Address details
• Phone number
• Email address
• Other personal data you actively provide, for example, by creating a profile on this website, through correspondence, or by phone
• Location data
• Data about your activities on our website
Particular and/or Sensitive Personal Data We Process
Our website and/or service does not intend to collect data about visitors under the age of 16, unless they have the permission of their parents or guardians. However, we cannot verify whether a visitor is over 16 years old. We therefore recommend that parents monitor their children’s online activities to prevent data from being collected without parental consent. If you believe we have collected personal information about a minor without permission, please contact us by email, and we will delete that information.
For What Purposes and on What Basis We Process Your Personal Data
Terra Cuisines processes your personal data for the following purposes:
• Sending our newsletter and/or promotional brochures
• Calling or emailing you if necessary for the provision of our services
• Informing you about changes to our services and products
• Delivering goods and services
Automated Decision-Making
Terra Cuisines does not make decisions based solely on automated processing that could have significant consequences for individuals.
Retention Period for Personal Data
Terra Cuisines retains your personal data only for as long as necessary to achieve the purposes for which it was collected.
Sharing Personal Data with Third Parties
Terra Cuisines shares your personal data with third parties only if it is necessary for the execution of our contract with you or to comply with a legal obligation.
Accessing, Modifying, or Deleting Your Data
You have the right to access, correct, or delete your personal data. You also have the right to withdraw your consent or object to the processing of your personal data by Terra Cuisines. Additionally, you have the right to data portability, which means you can request us to transfer the data we hold about you to you or another organization. You can send a request for access, correction, deletion, or transfer of your personal data, or withdraw your consent or object to the processing of your data, via email. To ensure that the request is made by you, we ask you to include a copy of your identification. Please black out your photo, the MRZ (machine-readable zone), passport number, and your national register number to protect your privacy. We will respond to your request within four weeks. Terra Cuisines would also like to inform you that you have the option to file a complaint with the Data Protection Authority via the following link.
How We Protect Your Personal Data
Terra Cuisines takes the security of your data very seriously and implements appropriate measures to prevent any misuse, loss, unauthorized access, unwanted disclosure, or unauthorized alteration of your data. If you believe that your data is not being adequately secured or if you suspect misuse, please contact us by email.